PaisaPe · Legal

Terms & Conditions

Shivanta Capital Fintech Private Limited · CIN U62099CT2025PTC019360

Introduction

Shivanta Capital Fintech Private Limited(SCFPL) is a company incorporated under the Companies Act, 2013 (CIN: [U62099CT2025PTC019360]) (“the Company”) An Internet-based technology driven company that is involved in listing out financial products and providing services relating to technology solutions.

PaisaPe:- Paisape is the name of the platform (Website and Mobile Application) owned by Shivanta Capital Fintech Private Limited. And uses the platform for listing their respective offerings like Fixed Deposits, Bonds, Digital Gold/ Silver etc.

These terms and conditions of use ("Terms") govern the offerings provided by Shivanta Capital Fintech Private Limited (“the Company”) through the usage of access and/or use the PaisaPe website Paisape.co,in and the mobile application (“PaisaPe”), provided by the Company (collectively referred to as “Platform”). Please read these Terms carefully before accepting them. By accepting these Terms, You agree that You have read, understood, acknowledged and accepted the Terms to access and use the Platform. This Platform is an internet-based asset ownership portal providing technology solutions for access to various financial products and alternative investment opportunities, owned and operated by the Company. The Platform enables You to compare, choose and invest in various financial products inter alia including finance, fixed deposits, Recurring deposits, Bonds, Digital Gold/ Silver. We reserve the right to update these Terms and any other applicable policies from time to time. Please ensure that You read these Terms periodically to stay updated on our Terms.

All our offerings on the Platform are subject to applicable laws, government notifications, the rules, regulations and guidelines issued by the Reserve Bank of India (“RBI”), and any other regulatory bodies defining the rules/regulations governing the offerings on the platform.

In these Terms, wherever the context so requires, 'You' or 'Your' or 'User' shall mean any natural person who has already signed up on the Platform and intends to access the offerings available on the Platform. Further, wherever the context so requires, 'We', 'Us' or 'Company' shall mean Shivanta Capital Fintech Private Limited(SCFPL), a company registered under the Companies Act, 2013 (CIN: U62099CT2025PTC019360), having the registered office at 102 B Wing, Krishna Paradise, Sarona, Raipur, Chhattisgarh, 492010

This document is an electronic record in the form of an electronic contract by and between You and Us under the Information Technology Act, 2000 (“IT Act”), the rules made thereunder, as applicable, and the provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical, electronic or digital signature.

  1. Acceptance of the Terms and Conditions
  1. Please read these Terms carefully before You use the platform since they constitute the agreement between (a) You; (b) Shivanta Capital Fintech Private limited ( Distribution Partner) The Distribution Partner shall collectively be referred to as “Affiliates”. By using the Platform, You agree to be bound by these Terms, our Privacy Policy and our Disclaimer Document. Even if You only visit the Platform or review any of the offerings available on the Platform, You will be bound by these Terms, the Privacy Policy and the Disclaimer Document. If You do not accept these Terms, the Privacy Policy and the Disclaimer Document, You must not access or use the Platform.
  2. For accessing or using the Platform, You agree to:
  3. Provide true, accurate, current, and complete information about yourself as prompted for on the Platform; and
  4. Maintain and promptly update Your information to keep it true, accurate, current, and complete.
  5. If You provide any information that is untrue, inaccurate, not current, or incomplete, or if We have reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, We reserve the right to suspend or terminate or freeze Your access to the Platform (or any portion thereof), at any time without notice. You understand that the Company shall not accept any liability which may arise as a consequence of any erroneous information provided by You
  6. We will collect and store Your information such as username, name, e-mail address, contact information, etc., in a database. Based on the information provided by You, You may be provided with a login identification for a designated account (such as a username and password, a guest identification or any other identifier). You are solely responsible for all activities carried out through Your designated account and You must notify Us immediately of any unauthorized use or other security breach relating to Your designated account.
  7. We reserve the right to freeze or terminate Your designated account on the Platform to comply with applicable laws or follow the order of a court of competent jurisdiction or directions/orders of any regulatory body or government authority.
  8. For information about the Company's policies and practices regarding the collection and use of Your personal information, please read the Privacy Policy. It is clarified by Us and agreed and acknowledged by You that in the event of any breach or non-compliance by You with the Privacy Policy, We may take any action under these Terms or any applicable laws.
  9. Upon Your consent to these Terms and other policies, We hereby grant You a limited, personal, revocable, non-assignable, non-transferable, and non- exclusive license to use the Platform and offerings available on the Platform. This license is for the sole purpose of enabling You to avail the offerings available on the Platform in the manner expressly permitted by these Terms and other policies.
  10. t is clarified that the Privacy Policy and disclaimers form an integral part of these Terms and should be read contemporaneously with the Terms. Illegality or unenforceability of one or more provisions of these Terms shall not affect the legality and enforceability of the other terms of the Terms. For the avoidance of doubt, if any of the provisions become void or unenforceable, the rest of the provisions of these Terms shall be binding upon the User.
  11. Offerings on the Platform
  12. The Company is a technology company that manages and operates a digital content and information platform on matters related to inter alia, finance, fixed deposits, Recurring deposits, Digital Gold/Silver and Bonds known as “PaisaPe, which can be accessed through the website https://paisape.co.in/ and the PaisaPe mobile application.
  13. The Company, through the Platform, inter alia allows the User to find, compare, choose and track investments in Fixed Deposits of banks and non- banking financial corporations partnered with the Company (“Partner Banks and NBFCs”).
  14. To invest in fixed deposits/recurring deposits through the Platform, based upon the comparison provided by the Platform, the Platform will facilitate the booking of fixed deposits through SDK or API integration with a third party (Business Correspondent or Direct Selling Agent), Partner Banks and NBFCs. You will be required to invest a minimum amount of Rs. 1000 ( One Thousand Rupees Only) to book a fixed deposit.
  15. The functions of the Platform require an internet connection to operate fully. For example, the generation of notifications depends on the system settings of the device on which the Platform is installed and requires such device to be connected to the internet. To use the offerings available on the Platform, Users must ensure that the concerned device has stable access to the internet for the functionalities to perform, as intended.
  16. All bookings on fixed deposits can be made only through the Platform. The Platform allows the User to make payments through their individual bank accounts. The principal investment and interest thereof, if any, shall be transferred back to the bank account, upon the maturity of the Fixed Deposit, through which the payment is made on the Platform. You may please note that the returns on any investment are subject to market risk, and You should read all the related documents carefully and make an independent evaluation before investing.
  17. We advise that You may seek appropriate professional advice from Your financial advisor before making any investment decisions.
  18. Registration on the Platform
  19. You must be at least 18 (eighteen) years of age or older (in case you are an individual), have a sound mind and not be debarred by any law to contract in order to access and use the Platform. If You use the Platform or the Offerings on the Platform on behalf of someone else (including but not limited to, as a legal representative of another individual or an entity), You must be authorized by such individual or entity. Our Platform is accessible to children under the age of 18 (eighteen), however, the Company strongly encourages parents and guardians to supervise the online activities of their minor children.
  20. The Platform and the offerings therein are intended only for registered Users who have completed the registration process and completed the Know-Your- Customer (“KYC”) requirements set out on the Platform. A User must agree to become a member of the Platform by providing the data needed for the purpose of registration (“Registration Data”) (as set out on the Platform) while registering on the Platform and accept these Terms. Upon 'Acceptance', these User Terms will be effective and binding upon You along with any amendments made by Us at its sole discretion and posted on the Platform and You will not claim invalidity of these Terms merely on the grounds that these are being concluded electronically. For the aforesaid purposes, 'Acceptance' will mean Your affirmative action in having clicked on the “Accept” button as provided on the registration page or any act which reflects Your use of the Platform or the Offerings on the Platform or any such other actions that imply Your acceptance.
  21. Upon completion of the registration process, the User will be allocated a unique identification username (“User ID”) to become a registered User and the User required to enter (i) a unique one-time password (“OTP”) issued by PaisaPe to the User for authentication of Your User ID each time he/she/it intend(s) to use the Platform (together “Login Credentials”). You are solely responsible for the security of Your Login Credentials and You will be responsible for all activities that occur under Your User ID or account. PaisaPe will consider all instructions placed with the use of Your Login Credentials to have originated from You and will not be liable to any person for any loss or damage which may arise as a result of any failure by the User to protect their Login Credentials. You undertake to immediately notify PaisaPe of any unauthorized use of Your account or any other breach of security through the platform. You undertake not to sell or otherwise transfer Your account/ User ID, or allow any third party to use or access Your user account. PaisaPe reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
  22. By using this Platform, the User authorises PaisaPe to fetch data about the investments made on the platform from counterparties like banks, non- banking financial corporations (“NBFC”), Issuers, etc. By such authorisation, PaisaPe will have the right to receive data from such counterparties and disseminate the same to the User through the Platform. Such data shall be held confidential by the User and shall be used only for his/her own decision- making. The data so shared does not represent the solicitation of an offer to buy or sell any assets or securities.
  23. Please be aware that We reserve the right to revoke Your access to the PaisaPe Platform, subject to our reasonable discretion. In this regard, We may also choose to suspend Your account or Your access to the same As a registered User, in such an event, You may contact our support team to assist You resolve the situation.
  24. Fees
  25. Currently, the offerings available on the Platform can be accessed free of charge. You acknowledge that We reserve the right to charge fees in the future. Any such changes will be communicated by Us via email, 30 (thirty) days ahead of implementation and will be displayed on the Platform.
  26. You agree and understand that any such charges/fees that the Company may choose to levy will be in addition to the charges levied by the Partner Banks and NBFCs, if any. All fees, charges and reimbursement of expenditure shall be paid or made in full by You without any counter claim, set off, or withholding.
  27. Privacy and data protection
  28. We shall use Your data specifically for providing the offerings available on the Platform in accordance with our Privacy Policy.
  29. You hereby provide Your explicit consent to share Your data with Us, the Affiliates, Partner Banks and NBFCs and our associate/affiliate entities to the extent required by Us to provide the Offerings of the Platform, enhance the user experience, build affluence scores/ user insights, analyse data for the introduction of new Offerings on the Platform and features, and as may be required to comply with any regulatory requirements.
  30. Intellectual property rights
  31. You acknowledge and agree that all content on the Platform (including but not limited to software, text, images, graphics, audio and video) constitutes the exclusive property of the Company, and We, or our licensors, own all legal rights, title and interest in and to the Platform, including any intellectual property rights which subsist in the Offerings of the Platform (“Protected Material”), except any third-party content.
  32. You shall not copy, modify, reproduce, republish, transmit, post, distribute, use, or appropriate the Protected Material in any form without our prior written permission. Unauthorised use of the Protected Material may violate copyright, trademark, and other applicable laws, and could result in criminal or civil penalties under applicable laws.
  33. You agree that without our express authorization in writing, You shall not use any trademark, service mark, trade name, logo of any company or organisation in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
  34. Subject to our Privacy Policy, all information derived as a result of the Offerings on the Platform shall be owned by Us, and We shall have the right to utilise such information in a manner We deem fit. You further acknowledge that the Offerings on the Platform may contain information which is designated as confidential by Us and that You shall not disclose any such information without prior written consent.
  35. Confidentiality
  36. We shall maintain the confidentiality of Your personal information as per the Privacy Policy. We and our Affiliates recognize and acknowledge the value and importance of protecting Your information. We and our Affiliates shall exercise the same standard of care to protect Your information that We exercise in protecting our own information.
  37. You acknowledge that We and our Affiliates may be required to share Your information with a third party, under contractual obligations with Us, in order to provide one or more of the offerings available on the Platform. Such third parties are obligated to protect the confidentiality of Your information and to use it only to provide the Offerings on the Platform to the extent as required under the agreement with Us and /or our Affiliates.
  38. You acknowledge, consent, and agree that We may access, preserve, and disclose Your designated account information, if required to do so by law or in good faith belief that such access, preservation or disclosure is reasonably necessary to:
  39. Enforce these Terms;
  40. Comply with legal requirements domestically, or internationally;
  41. Protect the rights, property, or personal safety of the Platform, its users and the public; and/or
  42. Pursuant to the terms of the Privacy Policy.
  43. Modification of Terms
  44. The Terms, Privacy Policy, Disclaimers Document, and any other policy may be modified, at any time, at our sole discretion without any prior intimation to You. The revised/modified version of the same shall be posted on the Platform. It is Your responsibility to review the same on a regular basis. By accessing and continuing to use the Platform, it is deemed that You have understood and agreed to the revised version of the Terms, Privacy Policy, Disclaimer Document, and any other policy on the Platform. Further, the offerings available on the Platform may be subject to change at our discretion, and We do not require Your consent for the same nor shall We be liable to You for any such change.
  45. Termination
  46. You agree that We may, at any time and for any reason, terminate, restrict, or suspend Your access to the Platform and block Your future access to the Platform, or part thereof, without prior notice and without any liability, if We determine that You have violated the terms and conditions of these Terms or other policies. These remedies are in addition to any other remedies which We may have under law or in equity.
  47. If there is a suspicion of untoward or illegal activity, whether suspected or otherwise, We may suspend Your designated account immediately. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities.
  48. Limitation of liability
  49. You hereby acknowledge that We, the Affiliates, Partner Banks and NBFCs, associate/affiliate entities, directors, officers, employees, consultants, representatives, agents, and partners of the Company and the Affiliates shall not be held liable to You for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages which may be incurred by You, however caused and under any theory of liability. We shall also not be liable under any circumstances for damages arising out of, or related in any way to Your inability to access, or Your difficulty in accessing the Platform due to any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the Platform by any third party, any loss of Your data, or any claim relating to Your data from the Platform.
  50. You acknowledge that third-party links on our Platform may direct You to third- party sites or pages or applications that are not associated/affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites or pages or applications, and We do not warrant, and will not have any liability or responsibility for any third-party materials or websites or pages or applications, or for any other data, information, products or services of any third-parties.
  51. We may provide You with access to third-party tools which We neither monitor nor have any control over. You acknowledge and agree that We provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to Your use of such optional third-party tools. Any use by You of the optional third-party tools available on the Platform is entirely at Your own risk and discretion, and You should ensure that You are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).
  52. Indemnification
  53. You agree to release, defend, indemnify, and hold harmless, Us, the Affiliates, associate companies, directors, officers, employees, consultants, representatives, agents, and partners of the Company and the Affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or expenses (including but not limited to attorneys' fees and costs) arising from:
  54. Your access to and use of the Platform;
  55. Your violation of any clauses of these Terms, the Privacy Policy and other applicable policies;
  56. Your violation of any third party right(s), including and without limitation to any copyright, property, or privacy right;
  57. Any third-party actions relating to the access/use of the Platform whether authorised or unauthorised; and/or
  58. Your violation of any applicable law(s).
  59. Disclaimers / No Warranties
  60. You understand and expressly agree that Your use of the Platform is at Your sole risk and that access to the Platform is provided to You on an “as is” and “as available” basis.
  61. Any material downloaded or otherwise obtained through the use of the Platform is done at Your own discretion and risk and You will be solely responsible for any damage to Your computer system or other device(s) or loss of data resulting from the download of any such material.
  62. We, the Affiliates and our associate companies do not represent or warrant to You that:
  63. The information on the Platform is accurate, complete, or updated;
  64. Your use of the Platform will meet Your requirements;
  65. Your use of the Platform will be uninterrupted, timely, secure, or free from error;
  66. Any information obtained by You as a result of Your use of the Platform will be accurate or reliable; and
  67. The defects in the operation or functionality of any software provided to You as part of the Platform will be corrected.
  68. We shall not be liable for any damages of any kind arising from the use of the Platform or the offerings available on the Platform or the contents contained therein, including but without limitation, direct, indirect, consequential, punitive, and consequential damages, unless otherwise specified in writing.
  69. Any request for withdrawal, whether upon maturity or premature, of a fixed deposit (FD) booked through PaisaPe is processed solely by the respective partner bank or financial institution with which the FD has been placed. PaisaPe solely acting as a technology-enabled distribution platform facilitating the booking of FDs, does not hold or control any user funds. Thus, the processing, approval, and fulfillment of any FD withdrawal request (including timelines, interest computation, penalties for premature withdrawal, or any other terms) are entirely governed by the internal policies, regulatory obligations, and contractual terms of the respective Bank. PaisaPe shall not be responsible or liable for any delay, or rejection in processing withdrawal request by the Bank or any alike service-related issues faced by the user.
  70. Notice / Correspondence
  71. We may give notice to You by email/letter/telephone or any other means as deemed fit, to the address available in our records. If the document/communication is sent by email, it shall be deemed to have been duly communicated and delivered to You. In addition, We may (but shall not be bound to) also publish notices of general nature, which are applicable to You, in a newspaper circulating in India or on the Company website or on the Platform. Such notices will have the same effect as a notice served individually to You. You may give notice to Us, in writing/delivering by hand/email/post/other electronic means, at the address/email ID mentioned on the Platform.
  72. Waiver
  73. The failure by either party to insist upon strict performance of any provision of these Terms shall in no way constitute a waiver of rights under these Terms.
  74. Severability
  75. If any term, provision, covenant, or condition of these Terms is determined to be void, invalid, illegal, or unenforceable for any reason, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired in any manner by such determination and shall remain binding upon the User and Us.
  76. Survival
  77. Notwithstanding the termination or rescission of these Terms, the provisions of these Terms shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination, or rescission, including intellectual property rights, confidentiality, limitation of liability, indemnification, disclaimers/no warranties, dispute resolution, governing law and jurisdiction. Further, any provisions of these Terms which by implication are to survive the termination of these Terms shall survive such termination. Termination of these Terms shall not abate the causes of action that have accrued to the parties prior to such termination.
  78. Entire Agreement
  79. These Terms constitute the entire agreement between You and Us relating to the subject matter hereof, and no other agreement, either written or oral, exists between us. These Terms will not be modified except by a change to these Terms made by Us in accordance with these Terms.
  80. These Terms together with the Privacy Policy, the Disclaimers Document, and any other policies, notices, circulars, or any other information published by the Company on the Platform or our Company website and/or shared with You, shall constitute the entire agreement between You and Us concerning the Platform; and governs Your use of the Platform, superseding any prior agreements between You and Us with respect to the Platform.
  81. You acknowledge and represent that You have not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in these Terms and other policies.
  82. User Rights
  83. The Terms govern Your access and use of the Platform, which includes any images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, systems and methods of trading, video clips, graphics, user interfaces, visual interfaces, information, data, tools, products, written materials, Offerings on the Platform and other content (together, “Content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of the Content available on or through the Platform. PaisaPe grants You a limited right to use the Platform. The User will not use the Platform in any way that is fraudulent or unlawful. Your right to use the Platform is subject to Your agreement to abide by these User Terms in their entirety, as well as any other rules, procedures, policies, terms or conditions that govern all or any portion of the Platform. At any time and for any reason PaisaPe may revoke Your right to use all or any portion of the Platform. The Platform and the Content is not intended for distribution to or use by, any person or entity in any jurisdiction or country outside India.
  84. Assignment or Transfer
  85. The rights and/or obligations granted to You under these Terms, including the right to use the Platform, are personal to You, and may not be assigned or transferred by You to any other person or entity. We reserve this right and at our sole and absolute discretion, may assign, in whole or in part, the rights and obligations under these Terms (or any part thereof) to any associated entity or to another entity in connection with a corporate transaction, or any other commercial arrangement, or otherwise. We may, at our discretion, provide an intimation of such assignment to You, which will be binding on the parties to these Terms.
  86. Platform Security
  87. You may not violate or attempt to violate the security of the Platform. Tampering with any portion of the Platform, providing untruthful or inaccurate information, misrepresenting Your identity, or conducting fraudulent activities on the Platform, whether or not through the use of agents, are prohibited and constitute a breach of these Terms. You are prohibited from violating or attempting to violate the security of the Platform.
  88. You agree to, amongst others, not to:
  89. license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Platform;
  90. access the Platform in order to build a similar or competitive service;
  91. copy, reproduce, distribute, republish, download, displayed, poste or transmit in any form or by any means, any Content of the Platform;
  92. use the Platform in any way that causes, or may cause, damage to the PaisaPe, the Platform, its users or impair the availability or accessibility of the Platform in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
  93. abuse, harass, impersonate, intimidate or threaten other users;
  94. post or transmit, or cause to be posted or transmitted, any content that is harmful, infringing, libellous, defamatory, abusive, offensive, obscene, pornographic, paedophilic, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or otherwise violates any applicable law or right of any third party; or that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nations;
  95. use the Platform for any unauthorized purpose, or in violation of any applicable law or these Terms;
  96. post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain access to another user's account, or private information from any User;
  97. infringe upon the intellectual property rights of PaisaPe or any third party;
  98. submit comments linking to affiliate programs, multi-level marketing schemes, platforms repurposing existing stories or off-topic content;
  99. post, email, transmit, upload, or otherwise make available any material that contains software viruses or any other computer code, trojan horse or other code with malicious, disruptive and/or destructive features, files or programs designed or functioning to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, including the Platform;
  100. use any robot, spider, scraper, sniping software or other automated means to access the Platform for any purpose;
  101. conduct any systematic or automated data collection activities on or in relation to the Platform;
  102. use the Platform or any Content or any part of it to transmit or send unsolicited commercial communications, or for any other purposes related to marketing;
  103. reverse engineer, frame, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software obtained from or part of the Platform;
  104. disable, remove, defeat, or avoiding any security device or system, including, without limitation, any login functionality used to authenticate users;
  105. attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  106. attempt to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Platform, overloading, “flooding”, “spamming”, “mailbombing” or “crashing”;
  107. remove any notices, warnings, labels, annotations or instructions from any portion of the Platform or any related material, including, without limitation, any patent, trademark, copyright, or other proprietary notices or license provisions; or
  108. otherwise invading the privacy of, obtaining the identity of, or obtaining any personal information about any user of the Platform. Any violations of system or network security including attempts to intentionally access a computer without authorization or exceed Your authorized access level may result in civil and criminal charges, including but not limited to charges under applicable laws. PaisaPe may investigate occurrences that might involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. We may, without prior notice or warning of any kind, restrict or terminate the access of any and all users to the Platform if we reasonably conclude that such restriction or termination is necessary to prevent, or prevent the further spread, of a virus, security breach or system malfunction.
  109. The Platform may contain certain links. Activating links on the Platform may cause the User to leave the Platform. Such links are provided solely for users' convenience and information. PaisaPe has not reviewed any of the platforms linked with or connected to the Platform and using links on or to the Platform is at each individual user's own risk.
  110. Taxes
  111. The User shall be responsible for identifying and paying all taxes, duties, cess and other fees and charges (and any penalties, interest, and other additions thereto) that are payable by the User with respect to the transactions through the Platform. PaisaPe will not be liable to pay any taxes which are payable by the User to any governmental authority for any such transaction.
  112. Force Majeure
  113. We shall not be liable if any transaction does not fructify or may not be completed or for any failure on our part to perform any of our obligations under these Terms or those applicable specifically to our facilities if such performance is prevented, hindered or delayed by a Force Majeure Event (defined below) and in such a case, its obligations shall be suspended for so long as the Force Majeure event continues.
  114. You also acknowledge and agree that We are not responsible for the availability of the Platform, nor are We liable for its performance. You explicitly agree that if You suffer any loss or damage on any products or Offerings on the Platform that You purchase from the Platform or by Force Majeure Event, We will not be liable for any such loss or damage. Further, any cancellations, refunds or redemptions, shall be determined as per the applicable policies.
  115. A Force Majeure Event shall mean any event due to any cause is beyond our reasonable control, including without limitation, unavailability of any communication systems, breach or virus in the processes or payment or delivery mechanism, sabotage, fire, flood, earthquakes, explosion, acts of god, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system, computer data, computer network and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corruptive code or program, mechanical or technical errors/failure or power shut down, breach of security and encryption (provided it is beyond our reasonable commercial control), power or electricity failure or unavailability of adequate power or electricity, etc.
  116. Use of Google Analytics
  117. The Platform uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personally identifiable information. Google Analytics aggregates technical data (non- personally identifiable data relating to your usage of our platform) with data collected from other users. PaisaPe uses this information to identify the most popular areas of the Offerings of the Platform and how to best present and customise them.
  118. Limitation
  119. Notwithstanding any statute or law to the contrary, but to the extent permitted by law, any claim or cause of action arising out of or related to Your access to or use of the Platform or these Terms, must be filed within 3 (three) months from such claim or cause of action arose, failing which it shall be forever barred.
  120. Grievance Redressal Mechanism
  121. We are committed to resolving all grievances in a fair, effective and cost- efficient manner. We seek to resolve any User concerns through our Grievance cell.
  122. All grievances related to the use of the Platform shall be addressed to the Grievance Officer: Name:- Mrs. Payal Gupta Mail:- business@paisape.co.in . Please write to us at business@paisape.co.in or call us at +91- 8882637119 to raise any grievances. The Grievance Officer will get back to You within 48 (forty-eight) hours of the receipt of any complaint from You.
  123. Every grievance will be provided with a complaint or ticket number which can be used to track the status of the grievance. Redressal or closure of a grievance might take approximately 1 (one) month from the date of receipt of complaint.
  124. Please note that calls made on the grievances helpline number listed here (i.e. +91- 8882637119) are recorded for training and monitoring purposes
  125. Dispute Resolution, Governing law and jurisdiction
  126. These Terms shall be governed by and construed in accordance with the laws of India. The courts and tribunals of Bangalore shall have the exclusive jurisdiction over any disputes arising under these Terms.
  127. The parties shall endeavour to amicably settle any dispute arising in connection with the interpretation, performance, termination of this Agreement, or otherwise in connection with this Agreement.
  128. If no settlement can be reached through consultations between the parties within 15 (fifteen) days of one party delivering a written notice of the dispute to the other party (Dispute Notice), then such matter shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended or restated from time to time.
  129. User Covenants
  130. When communicating with PaisaPe through digital media, it is advisable that the User ensures:
  131. Confirmation of visit to the authorised Platform.
  132. Maintenance of confidentiality of Your User ID and OTPs. PaisaPe Platform is private, available only to users through secure log-in procedures. Apart from allowing You to use Your User ID and OTP to enter the Platform, PaisaPe or its representatives will never ask You for Your User ID and/or OTP.
  133. To not communicate or deal with personnel who are not affiliated with the Company.
  134. To not send emails to anyone with an address other than the authorized Company's email address. PaisaPe does not permit our employees and authorized representatives to send or receive work- related emails from personal accounts or any other address.
  135. Disclaimers
  136. You understand and acknowledge that purchase of the assets listed on the Platform is speculative in nature and involves a high degree of risk, including the risk of loss of capital, and is not guaranteed. The Platform is suitable only for sophisticated investors who fully understand and are capable of bearing the risks of purchasing such assets. Users should only purchase assets if he/she is able to withstand a total loss of capital. No guarantee or representation is made by us that You will achieve Your investment objectives or will receive a return of Your capital. The buyers of the assets/securities available on the platform should be aware that such assets/securities are illiquid in nature and there is no guarantee that they may be able to sell/redeem such assets/securities, with or without capital depreciation. PaisaPe does not promise to process any withdrawal requests or provide any avenues to liquidate such holdings, and the asset will be locked in till maturity. PaisaPe does not endorse or promote any of the opportunities that appear on this Platform nor make any recommendations regarding the same to any User. Users must not construe anything on the Platform as investment, business, legal or tax advice and the content contained herein does not constitute an offer by PaisaPe to sell, solicit or make an offer to buy an investment interest. Any information made available from the Platform does not represent a solicitation of an offer to buy or sell any property.
  137. You understand that PaisaPe is not a trading platform. PaisaPe only provides a list of sellers/bond issuers on its platform and does not match the buyer with the seller through any bid-ask mechanism in order to execute a transaction. You further understand that PaisaPe shall not be construed as a fundraising platform or a stock exchange recognised by the SEBI under the Securities Contract (Regulation) Act, 1956, or their equivalent.
  138. Any blogs, content including FAQs and information available on PaisaPe hub, available on the Platform is merely for educational purposes and to disseminate general information about the product(s)/service(s) offered through the Platform. Nothing contained in the blog(s), or content(s) available on the platform are to be construed as legal opinion or investment advice. Neither PaisaPe nor the entity(ies), the person(s) associated with it makes any representations, warranties, or guarantees whatsoever as to the blog(s), content(s) available on Platform wholly or in part, including that of the accuracy or completeness of the information provided therein. In no event shall the PaisaPe and/ or its associated entity(ies), a person(s) be liable for any direct, indirect, punitive, incidental, special or consequential damages which may arise as a result of a person acting upon or using the statements, information, ideas, opinions made in the blogs and content including FAQs available on the platform.
  139. Other Disclaimers:-

General Disclaimer:

 "The logos and trademarks used on this app/website are the property of their respective owners. Their inclusion here is solely for the purpose of comparison and does not imply endorsement, affiliation, or sponsorship of our services by the respective banks or NBFCs."

Rate Comparison Disclaimer:

 "The displayed rates of interest for fixed deposits (FDs) are for informational purposes only and are subject to change. Please verify the current rates with the respective banks or NBFCs before making any financial decisions. The inclusion of logos and trademarks does not guarantee the accuracy or availability of the rates."

Third-Party Disclaimer:

 "Our app/website may contain links or references to third-party websites or services. We do not endorse, control, or guarantee the accuracy, relevance, timeliness, or completeness of any third-party content, products, services, or websites. Any reliance you place on such information is strictly at your own risk."

Accuracy Disclaimer:

 "While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this app/website for any purpose."

Consultation Disclaimer:

 "This app/website does not provide financial advice. The information provided is intended for general informational purposes only and should not be construed as professional financial advice. For personalized advice regarding your specific financial situation, please consult with a qualified financial advisor or institution."

Copyright and Fair Use Disclaimer:

 "The use of logos and trademarks is in accordance with the principles of fair use and for the purpose of comparative analysis only. Any unauthorized reproduction or distribution of these logos and trademarks is strictly prohibited and may violate copyright laws."

  1. Refund and Cancellation Policy for Fixed Deposit/Recurring Deposit

When a user books a Fixed Deposit (FD) through our platform, the funds are transferred from the user's account to the bank. In certain situations, such as the non-completion of the Video Know Your Customer (KYC) process, operational issues, technical issues, or any other unforeseen circumstances, the FD booking may not be completed. In such cases, the bank / PaisaPe will initiate a refund of the deposited funds. The refund process will be completed, and the funds will be credited back to the user's account within 5 to 7 working days from the date the issue is identified.

  1. Pricing for Fixed Deposit

We do not charge any fee for booking a Fixed Deposit (FD) through our platform. Users can freely use our services to book FDs without incurring any additional costs. Our aim is to provide a seamless and cost-effective experience for all users, ensuring that the entire amount intended for the FD is invested without any deductions for booking fees.

  1. REFERRAL PROGRAMME TERMS AND CONDITIONS
  2. Referral Eligibility: The referral program ("Program") provided by Shivanta Capital Fintech Private Limited ("Company") is accessible to any individual ("Referrer") who is (a) a registered user PaisaPe platform and (b) has booked a Fixed Deposit/ Digital Gold/ Silver on the PaisaPe platform.
  3. Referral Reward Criteria: A referred individual ("Referee") who signs up on PaisaPe platform using the unique referral link supplied by the Referrer and subsequently makes their initial FD booking on the PaisaPe platform qualifies for a one-time reward. This reward, in the form of an Amazon voucher valued at INR 100 ("Voucher"), is granted to the Referee upon fulfilling the Program's prerequisites.
  4. Qualifying FD Bookings: The Referee becomes eligible for the Voucher only if their first FD booking is made with one of the following banks:
  5. Suryodaya Small Finance Bank
  6. Unity Small Finance Bank
  7. Bajaj Finance
  8. Shriram Finance
  9. Mahindra Finance
  10. Digital Asset offered by Augmont Gold.
  11. Reward Issuance: The Company will issue the Voucher to the eligible Referee within 60 days of the qualifying FD booking. If the Referee cancels or withdraws the FD before the completion of 60 days from the booking date, they forfeit their eligibility to receive the Voucher.
  12. Referral Link Eligibility: Only Referees who register via a unique referral link, are deemed eligible for the reward upon meeting the Program's criteria for their first Fixed Deposit/ Digital Gold/ Silver booking
  13. No Referrer Incentives: Referrers are not entitled to any incentives, rewards, or compensation under this Program. The Program is designed solely for the benefit of eligible Referees as specified herein.
  14. Modification: The Company reserves the right to modify, change, or cancel the terms/rewards of this offer at its sole discretion without prior notification to the participants. However, participants remain eligible for rewards during the offer period and before any modifications.

By participating in the Program, all Referrers and Referees agree to comply with these terms and conditions in their entirety. Participants have no rights to contest modifications to the “Referral Program”.

  1. TERMS AND CONDITIONS - REWARDS PROGRAM

 Program Overview This reward program (“Program”) is organized by Shivanta Capital Fintech Private Limited (“PaisaPe for eligible users of the Paisape mobile application (“App”). The Program is valid for a limited period and is subject to these Terms & Conditions (“T&Cs”).

 Eligibility a. The Program is open only to users who are eligible to invest in FD/RD, Digital Gold and Silver for the listed partners through the App. b. Rewards are available only to investors booking their first FD/RD, Digital Gold and Silver through the App with a partners during the Program period. The booking of the FD/RD, Digital Gold and Silver shall be considered post successful. SCFPL reserves the right to determine eligibility at its sole discretion.  Reward Structure: Rewards under this Program shall be issued based on the amount of the first FD/RD, Digital Gold and Silver booked by the customer, as follows:

  1. Amazon Voucher

Reward: Amazon voucher worth INR 100

Eligibility: Customer books their first FD through the App within the minimum of INR 50,000.

Disbursal: The voucher shall be issued to the customer’s registered email ID after completion transactions.

 Reward Conditions Each eligible customer shall be entitled to only one (1) reward under the Program.

- Rewards are personal, non-transferable, and cannot be exchanged for cash or any other benefit. - Rewards shall be issued only upon verification that all eligibility criteria and conditions under these T&Cs have been satisfied. - SCFPL reserves the right to withhold or cancel rewards in case of suspected fraud, gaming, misrepresentation, or violation of these T&Cs.

 Taxes Any tax liability arising from the receipt of rewards shall be the sole responsibility of the investor. SCFPL does not provide tax advice.

 No Banking or Investment Advice The Program is purely promotional in nature. Participation in the Program does not constitute investment advice, solicitation, or a guarantee of returns. FD/RD, Digital Gold and Silver are offered by partners, and SCFPL acts solely as a digital platform facilitator.

 Modification and Termination SCFPL reserves the right to amend, suspend, extend, or terminate the Program or these T&Cs at any time, without prior notice, in compliance with applicable laws and regulatory guidelines.

 Disputes and Queries Any queries, issues, or disputes arising in connection with the Program shall be addressed and resolved solely by SCFPL. Decisions taken by SCFPL in relation to the Program shall be final and binding.

 Compliance with Law SCFPL shall implement and operate the Program in compliance with applicable laws, regulations, and regulatory guidelines. Updated T&Cs, if any, shall be made available on the App and/or website.

 Governing Law and Jurisdiction These T&Cs shall be governed by and construed in accordance with the laws of India. Courts at Bangalore shall have exclusive jurisdiction.

  1. Referral campaign
  2. Eligibility Criteria for the Referral Program:
  3. Effective Date: April 1st
  4. These Terms and Conditions(“T\&Cs”)govern the “Referral Program”(“Program”) offered by Shivanta capital Fintech Private Limited (SCFPL- PaisaPe)
  5. By participating in this Program, the referrer and the referee agree to be bound by the following terms and conditions:

 Have at least one active FD/RD, Digital Gold and Silver with PaisaPe;

 The referrer refers another individual using a unique referral link available on the mobile application and shared with the referee;

 Complete the required number of successful referrals during the campaign period to be eligible for the reward.  Are Indian residents aged 18 years or older;

 Employees, affiliates, and partners of Shivanta Capital Fintech Private limited are not eligible to participate in this Program.

  1. Definition of a Successful Referral
  2. A referral will be considered successful when: (i) The referred friend signs up using the referrer's unique referral link; and (ii) completes the sign-up process, including OTP verification, thereby completing their account registration.
  3. Please note that: It is not necessary for the referred friend to book an FD/RD, Digital Gold and Silver for the referral to be counted as successful.
  4. Referral Tracking
  5. User scan view their referral progress via the referral bar within the PaisaPe
  6. Once the required number of successful referrals is achieved, the reward will be unlocked.
  7. PaisaPe reserves the right to validate referral authenticity before confirming reward eligibility.
  8. Support
  9. For campaign-related queries or support, users can reach out via: (i) Phone: 8882637119; and (ii) Email: business@paisape.co.in
  10. General Conditions
  11. PaisaPe reserves the right to modify, suspend, or terminate the campaign at any time, with or without prior notice.
  12. Any referral activity found to be fraudulent, automated, or suspicious in nature may result in disqualification from the campaign and forfeiture of rewards.
  13. This campaign is not combinable with any other promotional offers unless explicitly
  14. In case of any dispute or discrepancy in eligibility, the decision of PaisaPe shall be final and binding.
  15. Any fraudulent activity or manipulation in the KYC process will lead to disqualification from the Program.
  16. Modification and Termination: PaisaPe reserves the right to modify, extend, or discontinue the Program or any part thereof without prior notice, at its sole discretion.
  17. Governing Law and Jurisdiction: These T&Cs shall be governed by the laws of India, and any disputes arising shall be subject to the exclusive jurisdiction of courts at Raipur.
  18. Support: For any queries related to the Program, please contact our support team at business@paisape.com.in.
  19. Contact Information

Questions about these Terms should be sent to us at business@paisape.com.in